Providing the Payment Options You Want and Your Citizens Deserve
When dealing with fines or costs associated with courts, law enforcement or government services, citizens often only have two choices for payment – through the mail or in person. These standard options place undue burden on your staff and cause frustration for your citizens. What’s needed is a way to quickly get questions answered and payments rendered. Enter nCourt.
nCourt, one of the largest government and judicial electronic payment providers in the nation, allows citizens to satisfy their obligations over the internet, on their smartphone or tablet, or over the phone. This service allows you to accept online credit and debit card payments. It also grants access to nCourt’s live Customer Care Center where payers can receive answers to questions or make multiple payments at once. The result is a reduced workload for your staff, increased revenues and more satisfied citizens. Best of all, the nCourt solution is free to you.
How It Works
The nCourt solution is clear and easy to use for both payers and clerks alike. Here’s how it works.
For Payers: Payers visits customized website that nCourt builds for you. There is not need to “find your court”. After entering identifying information, terms are read and accepted. Payers view payment amounts and agree to a convenience fee that is used to cover nCourt’s cost so that our solution remains free to you. Payers utilize a credit card and receive email confirmation of successful payment.
For Clerks: Clerks receives instant notification when a payment has been made. They use a customized online system to approve or deny payment with additional options for transferring to a different jurisdiction or to mark as pending. Clerks use a Payment Dashboard to run reports or gain additional details on transactions. In cases where we integrate with your systems, the Clerk does not need to review or approve. It all happens in real time.
- No long-term contract required unless you want one
- Full chargeback and refund protection
- Instant payment notification
- Online dashboard with detailed reporting features including reconciliation reports
- Toll-free support line for government staff
- Funds delivered via ACH transfer
- Multiple pricing options
- Live, bilingual, PCI certified Customer Care Center
- Payments accepted 24 hours-a-day, 7 days-a-week