|
Frequently Asked Questions
|
|
|
|
|
1.
|
Who is nCourt?
|
|
|
nCourt is a government services technology company that through arrangements with
county and municipal courts assists people to find and pay traffic citations online
with a credit or debit card. We have been in operation since 2002 and have safely
processed millions of dollars in court payments.
|
|
|
2.
|
I cannot find my citation online. What can I do?
|
|
|
Many courts take up to a week to enter citations into the database. If you have
only recently received the citation and have several weeks before your court date,
you may wish to wait a few days and search again. Also, you may need to experiment
with alternative versions of your citation number – leaving off or adding alphabetical
characters, for example. If you are still unable to locate your citation, please
call and our customer service team will assist you.
|
|
|
3.
|
How much is my speeding ticket?
|
|
|
Fines for traffic citations are generally set by the local courts. Issuing officers do not set fines and do not collect fines. |
|
|
4.
|
What is the process fee?
|
|
|
The ‘process fee’ is the nCourt cost for online or over the phone payments. This
fee covers the cost of building and maintaining the website, our customer service
team, credit card fees, and the technical and payment interface with the court system.
|
|
|
5.
|
If I pay online, how soon does the court get notified?
|
|
|
Once the payment is authorized, the court is instantly notified and you instantly
receive a receipt of payment via e-mail.
|
|
|
6.
|
How many points will be assessed against my driving record from this violation?
|
|
|
For complete accuracy, you need to contact the court where you are directed to
appear on the court date.
|
|
|
7.
|
The result of the lookup function will not allow me to pay…it says this is a ‘Must
Appear” ticket. What are my options?
|
|
|
Unless there was a data entry error in the coding of the offense, the ‘must appear’ status indicates the offense was serious enough for the court to mandate your appearance on your day of court date and not allow an online payment. |
|
|
8.
|
What happens if I pay the citation after the court date (Late fees, Bench Warrant
fees, or other penalties)?
|
|
|
Courts have the discretion to add late fees, bench warrant fees or other penalties
when violators fail to pay or appear on their court date. In some cases they are
added to the total due and payable online while in other situations, the court mandates
you appear in court.
|
|
|
9.
|
What happens if I don’t pay the citation?
|
|
|
Typically, the court notifies your state Driver Services Department to suspend your
driver’s license and may issue a Bench Warrant for your arrest.
There may also be additional fees assessed for non-payment.
|
|
|
10.
|
Am I pleading guilty when I pay online?
|
|
|
Yes, by paying online you are pleading guilty to the charges indicated on your citation
just as if you had appeared on your court date and provided a signature and payment
in person. In addition to your acknowledging your guilt and willingness to pay the
fine you are also agreeing to the notation of the violation on your driver's
record and any applicable points.
|
|
|
11.
|
Is my payment secure?
|
|
|
nCourt is a VeriSign site and takes information and payment security extremely seriously.
Your information is secured using a Secure Socket Layer(SSL) connection.
|
|
|
|
There are some instances where advice or representation by a licensed attorney in
the state where the offense occurred may benefit you. With this in mind, if you
would like to contact a lawyer in the local area where the citation was issued,
we encourage you to consider one of the attorneys listed on this website (click
the "Continue" button).
|
|
|
|
|